Krakauer v. DISH Network, LLC Claims Administration

Frequently Asked Questions

  1. Why did I get a notice and payment form in the mail?
  2. What is the lawsuit about?
  3. How do I know if I am eligible to receive a payment?
  4. How much will I receive if my claim is approved?
  5. How will the lawyers representing the Class be paid?
  6. Where can I get more information?
  7. How do I file a claim?
  8. If I am eligible, when will I receive my payment?
  1. Why did I get a notice and payment form in the mail?

    If you received a notice and payment form in the mail, records show that you or someone in your household had a telephone number that received a telemarketing call in 2010-2011 to sell DISH Network subscriptions.

    The calls were placed between May 11, 2010 and August 1, 2011.

    You should submit a Payment Form here to request a payment.

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  2. What is the lawsuit about?

    In 2014, a consumer named Thomas Krakauer brought a lawsuit in in North Carolina federal district court against DISH. He claimed that a DISH authorized retailer illegally made telemarketing calls to him while his number was on the national Do Not Call Registry, and that DISH was responsible for those calls. The judge allowed the case to be brought for a group of consumers—called a class action—who also received DISH telemarketing calls.

    After a trial in January 2017, a jury found that DISH was liable for calls placed by the retailer to certain telephone numbers on the Do Not Call Registry. The jury, however, did not determine the identity of class members who should receive an award. The potential maximum payment amount for each call is $1,200. The Court will reduce that amount by some percentage to pay the attorney’s fees and costs requested by the lawyers who tried the case for the class.

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  3. How do I know if I am eligible to receive a payment?

    Persons with one of the 18,066 telephone numbers that received these telemarketing calls are eligible to receive a payment.   

    You can see if your telephone number is one of the 18,066 telephone numbers by going to the Telephone Lookup Form and entering your telephone number.  If your telephone number is included in the 18,066, you should submit a Payment Form here to request a payment. 

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  4. How much will I receive if my claim is approved?

    The potential maximum payment amount for each call is $1,200. The Court will reduce that amount by some percentage to pay the attorney’s fees and costs requested by the lawyers who tried the case for the class.

    However, because DISH has the right to appeal the jury’s verdict, no person is guaranteed payment.

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  5. How will the lawyers representing the Class be paid?

    The Court will reduce the payment amount ($1,200 per call) by some percentage to pay the attorney's fees and costs requested by the class lawyers who tried the case.

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  6. Where can I get more information?

    You can review the Notice and Court Documents or, if you still have questions, you can also Contact Us.

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  7. How do I file a claim?

    To file a claim you can submit a Payment Form online, or you can download a Payment Form, complete and mail it with any supporting documentation.

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  8. If I am eligible, when will I receive my payment?

    Right now, we don’t know. DISH has the right to appeal the jury’s verdict, and appeals can take many months to resolve. You should check this website periodically for updates on the status of the case.

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