Frequently Asked Questions

  1. What is the lawsuit about?
  2. I have submitted a claim. How can I determine if I will be paid?
  3. How can I determine how much I will be paid?
  4. The Final Distribution Order lists an incorrect address. How can I correct this?
  5. My name is not on the Final Distribution Order. Will I be paid?
  6. I am a family member of a deceased person whose name is on the Final Distribution Order. Can I receive his/her payment?
  7. When will I receive my payment?
  8. How do I submit my IRS Form W-9?
  9. What if I am on the Final Distribution Order, but do not send KCC an IRS Form W-9?
  10. Will my tax information be kept confidential?
  11. Where can I get more information?
  1. What is the lawsuit about?

    In 2014, a consumer named Thomas Krakauer brought a lawsuit in North Carolina federal district court against DISH. He claimed that a DISH authorized retailer illegally made telemarketing calls to him while his number was on the national Do Not Call Registry, and that DISH was responsible for those calls. The judge allowed the case to be brought for a group of consumers—called a class action—who also received DISH telemarketing calls between May 2010 and August 2011.

    After a trial in January 2017, a jury found that DISH was liable for calls placed by the retailer to certain telephone numbers on the Do Not Call Registry. The jury, however, did not determine the identity of class members who should receive an award. The potential maximum payment amount for each call is $1,200. After deducting payment for attorneys’ fees and litigation costs, and including interest, the amount class members will receive for each call is $812.99.

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  2. I have submitted a claim. How can I determine if I will be paid?

    You can check the Final Disbursement Order to see if your name is on the attached order here.

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  3. How can I determine how much I will be paid?

    Next to your name on the Final Distribution Order is a column that shows the number of calls that you received during the class period. You will receive one $812.99 for each call you received during the class period. So, for example, if you had two calls, you will receive $1,625.98 (two calls, times $812.99). You should check the Final Distribution Order to see that it lists your correct address.

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  4. The Final Distribution Order lists an incorrect address. How can I correct this?

    If the address on the Final Distribution Order is incorrect, please request an address update by emailing the Claims Administrator at KrakauerLitigation@kccllc.com with the name on the claim, original address, new address and at least one current form of documentation that includes both the name on the claim and the new address, such as a utility bill, phone bill, bank statement, etc.

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  5. My name is not on the Final Distribution Order. Will I be paid?

    If your name is not on the Final Distribution Order, you will not be paid through the judgment.

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  6. I am a family member of a deceased person whose name is on the Final Distribution Order. Can I receive his/her payment?

    Maybe. If you are a family member of a deceased person whose name is on the Final Distribution Order, click here to complete a Deceased Declaration Form.

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  7. When will I receive my payment?

    That is unknown. DISH has appealed the Court’s order directing that class members be paid. Class members will be paid if the appeals court rules against DISH, and it is unknown when the appeal will conclude. You can check this website for periodic updates.

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  8. How do I submit my IRS Form W-9?

    Instructions for filing W-9 forms will be mailed to the name and address on approved claims once Dish Network’s appeal has been resolved.  At that time, you will be able to securely file your IRS Form W-9 online or mail it to the Claims Administrator.

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  9. What if I am on the Final Distribution Order, but do not send KCC an IRS Form W-9?

    Under the Final Distribution Order, if you are entitled to payment but do not give KCC a signed IRS Form W-9, you will receive a check for $595. You will then have 90 days to provide KCC with a signed form W-9. If you do so, you will receive the balance of your payment.

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  10. Will my tax information be kept confidential?

    Absolutely. The information will be retained only by the Claims Administrator, and will not be supplied to any party or filed with the Court.

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  11. Where can I get more information?

    You can review the Notice and Court Documents or, if you still have questions, you can also Contact Us.

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