Krakauer v. DISH Network, LLC Claims Administration

Frequently Asked Questions

  1. I have submitted a claim. When will I receive my payment?
  2. Why did I get a notice and payment form in the mail?
  3. What is the lawsuit about?
  4. How do I know if I am eligible to receive a payment?
  5. How much will I receive if my claim is approved?
  6. How will the lawyers representing the Class be paid?
  7. I submitted a claim for a class telephone number and received a letter from the Claims Administrator that the claim is VALID. What do I need to do?
  8. I submitted a claim for a class telephone number and received a letter from the Claims Administrator that the claim is INVALID. I disagree with that. What do I need to do?
  9. I submitted a claim for a telephone number that is NOT a class telephone number. Will I receive a payment through this case?
  10. Where can I get more information?
  1. I have submitted a claim. When will I receive my payment?

    Right now, we don’t know. DISH has appealed the jury’s verdict. The appeals court has affirmed the judgment of the district court that awarded $61.3 million to the class. That means the class won the appeal, and DISH lost.

    However, DISH has the right to seek another appeal. DISH can ask the appeals court to hear the case again. Or, by August 28, 2019, it may ask the United States Supreme Court to hear an appeal.

    No claims will be paid unless all appeals are resolved in favor of the class members, or unless there is a settlement.

    You should check this website periodically for updates on the status of the case.

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  2. Why did I get a notice and payment form in the mail?

    If you received a notice and payment form in the mail, records show that you or someone in your household had a telephone number that received a telemarketing call in 2010-2011 to sell DISH Network subscriptions.

    The calls were placed between May 11, 2010 and August 1, 2011.

    However, the claims period has closed. That means no more claims can be submitted. Claims that were submitted by the deadline (June 18, 2018) are being evaluated.

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  3. What is the lawsuit about?

    In 2014, a consumer named Thomas Krakauer brought a lawsuit in in North Carolina federal district court against DISH. He claimed that a DISH authorized retailer illegally made telemarketing calls to him while his number was on the national Do Not Call Registry, and that DISH was responsible for those calls. The judge allowed the case to be brought for a group of consumers—called a class action—who also received DISH telemarketing calls.

    After a trial in January 2017, a jury found that DISH was liable for calls placed by the retailer to certain telephone numbers on the Do Not Call Registry. The jury, however, did not determine the identity of class members who should receive an award. The potential maximum payment amount for each call is $1,200. To pay Court-awarded attorney’s fees and costs, that amount will be reduced to approximately $768 per call.

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  4. How do I know if I am eligible to receive a payment?

    Persons with one of the 18,066 telephone numbers that received these telemarketing calls are eligible to receive a payment.   

    You can see if your telephone number is one of the 18,066 telephone numbers by going to the Telephone Lookup Form and entering your telephone number.  

    However, the claims period has closed. Claims that were submitted by the deadline (June 18, 2018) are being evaluated. 

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  5. How much will I receive if my claim is approved?

    The potential maximum payment amount for each call is $1,200. This amount will be reduced to approximately $768 per call to pay Court-awarded attorney’s fees and costs.

    However, because DISH has the right to appeal the jury’s verdict, no person is guaranteed payment.

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  6. How will the lawyers representing the Class be paid?

    The Court has awarded the class lawyers attorney’s fees and costs. The payment amount for each violation will be reduced from $1,200 per call to approximately $768 per call to pay these fees and expenses.

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  7. I submitted a claim for a class telephone number and received a letter from the Claims Administrator that the claim is VALID. What do I need to do?

    Nothing. But this does not necessarily mean you will receive a payment. DISH has appealed the jury's verdict. No claims will be paid unless DISH loses its appeal, or unless DISH decides to settle the case.

    Also, DISH can challenge the determination that your claim is valid, and has done so for a limited number of claims. The Court has not yet ruled on DISH’s challenges.

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  8. I submitted a claim for a class telephone number and received a letter from the Claims Administrator that the claim is INVALID. I disagree with that. What do I need to do?

    As the letter stated, you had 30 days from the date of the letter to object to that determination. That 30-day period has passed.

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  9. I submitted a claim for a telephone number that is NOT a class telephone number. Will I receive a payment through this case?

    No.  Only persons who had the 18,066 telephone numbers in the case will receive payments.

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  10. Where can I get more information?

    You can review the Notice and Court Documents or, if you still have questions, you can also Contact Us

    

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